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        Digital Banking - Frequently Asked Questions

        Digital Banking

        What should I do if I forget my LYCA P. B. Mobile password?

        Can I transfer foreign currency to a bank abroad using LYCA P. B. Internet Banking? Can I do arbitrage trading?

        Can I learn about LYCA P. B. Internet Banking transaction hours and limits? What should I do if I want to reduce or increase my daily transaction limits?

        How can I find the nearest LYCA P. B. ATM?

        Which foreign currency transactions can I perform through LYCA P. B. ATMs?

        Which transactions can I perform via LYCA P. B. Internet Banking? Do I have to pay a fee for my transactions? How can I carry out my bill payments?

        Can I send money to an overseas account via CepBank? Can I transfer money when I am abroad?

        How can I use the Call Steering feature of LYCA P. B. Customer Communication Center?

        How can I update my phone number or address?

        How can I withdraw and deposit money using the QR code feature?