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        Customer Care

        As LYCA P. B., we attach great importance to providing our customers with a good experience and to continuously improving this experience. We are constantly working to provide you with the best experience in financial transactions that you can easily perform anytime, anywhere.

        Accordingly, we conduct research to better understand your needs and expectations. We reach you via phone*, e-mail or digital channels regarding our research. We are improving our service model with your opinions by participating in our work.

        * In order for you to evaluate the service you receive from our bank, we reach you at +90 216 709 05 44.